Process Assessment & Development

Hummingbird’s team engages with client to analyze various business operations classified into processes, assess the quality of those processes and collaborate with the stakeholders to identify improvements.

We use industries best and well-known Process frameworks APQC-PCF, SCOR and VRM to provide an excellent means to help scope your business process initiatives by providing:

  • The foundation structure for your business processes
  • A starting list of the processes to include; and
  • A starting point for working out what to include and what is important for the business

During the assessment we collect the following

  • Roles & Responsibilities of the business stakeholders
  • Analyzing the health of the business process
  • Gaps and challenges in the existing process
  • Key areas of process improvement
  • Current As-Is process
  • Current Data Storage Information
  • Current systems Architecture

Assessment Deliverables are

  • Define goal of the business process
  • Global Design Document
  • Determine the method to measure the effectiveness of the business process
  • Enumerate options for improving a business process
  • Future State Processes
  • Future State Systems Architecture
  • Future State Data Store Information